This Agency Senate Report is taken from the responses of the Agency Senate to the senate survey for March 2022.

We asked Senators about their experience of decision hesitancy in recent months.

We gave them the following strong statement, a perspective on the topic that might commonly be expressed by an agency leader, the kind of thing you might hear in conversation with peers talking about trends or strategic positions. We asked them for the reactions to the statement.

After a few years of stress and uncertainty, people are so much slower to make decisions. Getting any kind of decision from clients takes much more effort and time now, so there’s often delays in our pipeline and project delivery. Agency leaders need to develop a solid strategy for dealing with decision hesitancy to make both our clients and our agencies fast and agile again.

We then asked them for their opinion on the statement, and to express their agreement on a scale from strongly agree to strongly disagree.

What is the Agency Senate?

The Senate's Opinion on Dealing with Decision Hesitancy

Here's how the Senate expressed their response to that statement.